Business Analytics Analyst translating operational data into actionable reporting for Claims Service Operations leadership. Developing reporting and diagnosing data issues to ensure confidence in metrics and insights.
Responsibilities
Support Claims Service Operations leadership by translating raw operational, survey, telephony, and compliance data into actionable reporting used across the organization.
Develop and maintain reporting that supports both frontline operational decisions and high‑level executive discussions.
Diagnose data issues, partner with technical teams to resolve defects, and ensure leaders have confidence in the data and metrics being delivered.
Requirements
Strong proficiency in SQL, including writing complex queries, optimizing performance, and working with large datasets.
Big data experience and knowledge of data lakes/warehouses.
Data governance expertise.
Hands‑on experience with SAS (Base SAS, SAS EG, or SAS Studio) for data manipulation, reporting, and running automated processes preferred.
Ability to build, maintain, and optimize Power BI dashboards, including: Data modeling (DAX, Power Query), Creating interactive visualizations, Publishing and managing workspace content.
Experience working with relational databases (e.g., SQL Server, Oracle).
Strong problem‑solving skills and comfort working with ambiguous or incomplete data.
Experience presenting insights to non‑technical stakeholders.
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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