Security / Client Liaison Manager leading security efforts for national security clients at Zaizi. Overseeing facility management, personnel security, and client relations in a hybrid role.
Responsibilities
Operate as the primary client liaison with secure government partners to develop Zaizi’s footprint in the National Security space
Raise awareness of Zaizi’s secure digital services and capabilities within secure government organisations, identifying key stakeholders and business development opportunities
Facilitate client contact across secure government sites and Zaizi corporate facilities.
Develop and maintain strong working relationships with client security teams.
Clearance Management: Oversee the lifecycle of United Kingdom Security Vetting (UKSV) clearances and those of adjacent organisations for all staff and associates.
Conduct initial security briefings for new hires and through-life aftercare.
Ensure all staff understand their personal responsibilities under the Official Secrets Act (OSA) and the Security Policy Framework.
Provide coaching and guidance on client security culture, conducting risk assessments and sharing security best practice within the company.
Monitor the Zaizi internal security posture, conducting risk assessments and maintaining close liaison with HR and line management.
Operate as Security Controller responsible to the Board for all day-to-day security aspects.
Manage the receipt, storage, distribution, and disposal of classified documents and assets in accordance with government standards.
Prepare for and manage external audits to meet secure government accreditation requirements. Maintain the Security Risk Management and Company Security Instructions.
Manage strict access control systems for the facility, including the vetting and escorting of visitors, contractors, and international guests in compliance with IVCO protocols.
Serve as the primary point of contact for secure government security organisations.
Lead the investigation and reporting of any security breaches or incidents to the relevant Contracting Authority and the Industry Security Assurance Centre (ISAC).
Advise the Board and Senior Leadership Team on security implications of new contracts, office moves, or changes in company ownership/structure.
Collaborate with the IT Manager (responsible for ISO 27001/Cyber Essentials Plus) to ensure physical and cyber security measures are aligned.
Demonstrate experience of segregated security environments.
Support the bid team by providing security capability statements for tenders requiring facility clearances.
Requirements
Citizenship: Must be a British National.
Experience: Demonstrable experience of managing a secure facility and client relationship, within a UK Defence or National Security "List X" environment.
Regulatory Knowledge: Deep understanding of the Security Policy Framework (SPF), Cabinet Office security controls, and List X requirements (specifically FSA/iv).
Vetting: Active eDV is essential
Detail Oriented: Meticulous record-keeping skills for musters, visitor logs, and classified document registers.
DISA / SyI membership or equivalent professional security qualifications (e.g., BTEC Level 3 in Security Management) - Desirable.
Experience liaising with the International Visits Control Office (IVCO) for overseas visits and classified exchanges - Desirable.
Experience establishing a new List X facility from scratch - Desirable.
Benefits
25 days paid holiday, plus bank holidays
Vitality medical insurance
Workplace Pension 5% employer contribution
Group Life Assurance
Cycle scheme
5 days a year for approved Training
WFH equipment allowance
Buy / Sell Holiday
2 days paid volunteering days
Flexible working
Work on exciting projects - make a difference
Empowered to make decisions
Encouraged to fail fast and learn quickly
1-2-1 and team coaching / training available to all our staff
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