Hybrid Product Designer – Workflow & Interaction Design

at Yum! Center for Global Franchise Excellence

• Job title: Product Designer – Workflow & Interaction Design
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $89,300 - $105,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Plano, United States

About the role

• Product Designer specializing in Workflow & Interaction Design at an evolving company. Focused on creating intuitive workflows and improving product delivery velocity.

Responsibilities

• Turn Complex Requirements Into Clear, Usable Workflows
• Translate operational requirements and technical logic into clear, intuitive end-to-end workflows.
• Design task flows, wireframes, and interactive prototypes that articulate system behavior and user intent.
• Simplify complex, multi-step processes into guided, efficient experiences that reduce cognitive load.
• Improve Usability Through Constant Iteration & Insight
• Conduct lightweight validation of designs through prototypes, internal testing, or quick feedback loops.
• Identify usability issues and opportunities to simplify or streamline workflows.
• Contribute to pattern refinement and consistency across related tools and features.
• Accelerate Delivery by Converting Ambiguity Into Actionable Designs
• Quickly turn ambiguous feature requests into execution-ready designs that engineering can build.
• Break down large or undefined work items into clear, iterative deliverables.
• Improve existing workflows and patterns to reduce complexity and user error.
• Partner With Engineering to Bring Designs to Life With Precision
• Partner closely with engineers to validate feasibility, refine edge cases, and ensure smooth handoff.
• Adjust designs quickly in response to technical constraints, new information, or shifting requirements.
• Document interaction logic (states, rules, errors, variations) to support accurate and predictable implementation.
• Strengthen the Design Team Through Craft, Collaboration & Shared Patterns
• Participate in critiques, share workflow thinking, and help strengthen interaction design craft.
• Collaborate with other designers to ensure your workflows align with broader IA, system structure, and design patterns.
• Contribute to reusable templates, patterns, or guidelines that help improve velocity for the broader design team.

Requirements

• 4–6+ years of experience as a Product Designer working on enterprise tools, internal systems, configuration platforms, or complex multi-step workflows.
• Demonstrated excellence in interaction design, workflow modeling, and simplifying operational tasks.
• Proficiency with prototyping tools and methods to quickly explore and validate solutions.
• Ability to articulate design decisions, system behaviors, and user flows clearly and effectively.
• Experience partnering closely with engineering on state logic, feasibility, and iterative handoff.
• Portfolio showing workflow-heavy projects, not just UI visuals.
• Experience designing for configuration-heavy systems, administrative consoles, or multi-role operational tools.
• Familiarity with systems thinking, IA principles, and configuration logic (even if not the primary focus).
• Experience with fast-paced, backlog-oriented work where priorities shift and iteration is frequent.
• Understanding of how backend architecture, data structures, and operational rules influence UX decisions.
• Experience contributing to or working with design systems.