Content Marketing Manager at Air Apps developing and executing content strategies while producing high - quality content and collaborating with teams in an office environment.
About the role
- Pilotage du process de recouvrement contentieux chez Younited, assurant l'excellence opérationnelle et le respect des intérêts légaux et financiers.
Responsibilities
- Contribute to defining strategies, objectives, KPIs and tooling requirements
- Lead and oversee the end-to-end process
- Determine and implement the appropriate handling strategy for each file type (amicable settlement, legal proceedings) to recover receivables
- Drive performance and challenge service providers to achieve targets
- Draft procedures and operating instructions and implement/conduct associated controls
- Manage payment and invoicing flows with service providers
- Serve as the primary point of contact for service providers
- Plan steering committees and portfolio review meetings, ensure they take place and prepare minutes
- Ensure cases are handled appropriately and validate procedural choices
- Monitor and control the service providers' budget and approve invoicing
- Propose and implement continuous improvements to enhance performance, productivity and quality
- Actively contribute to business transformation projects with all relevant departments
Requirements
- University degree (Bachelor's/Master's level) with at least 5 years' proven experience in litigation/collections, ideally in consumer credit
- Strong knowledge of the legal and regulatory framework for consumer credit
- Highly organized, rigorous and analytical
- Performance- and results-oriented
- Known for adaptability and the ability to manage priorities in high-growth environments
- Excellent written communication skills
- Strong interpersonal skills and a team player
Benefits
- Offices located in the heart of Paris (9th arrondissement)
- International work environment with opportunities for assignments abroad (Barcelona, Lisbon, Rome)
- Entrepreneurial mindset and strong team spirit
- Personalized managerial and HR support during onboarding and throughout your journey at Younited
- Continuous learning environment with access to internal and external training, an e-learning platform and "Friday workshops" within the Tech team to support individual development
- Strong focus on work–life balance
- Parental charter to support family projects through key measures
- Special leave for important personal life events, often more generous than statutory provisions
- Hybrid remote policy: 2–3 days of remote work per week depending on the team, plus the option of one week of full remote work twice a year
- 33 days of paid leave (8 more than the legal minimum of 25 days) in lieu of traditional RTT
- Discounted subscription to Wellpass (formerly Gymlib) offering 4,000+ sport and wellness activities across France
- Meal vouchers worth €10, 60% employer contribution
- Team-building events in France (Summer Party and Winter Party), international events and team gatherings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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