BCBA designing, implementing, and monitoring behavior - analytic programs at ABA Centers of Pennsylvania. Focused on enhancing care for children and families with innovative practices.
About the role
- Analyst responsible for managing student retention strategies at YDUQS. Focus on data-driven actions and collaboration with various teams to enhance student success.
Responsibilities
- Continuously monitor retention indicators for the Estácio and Wyden brands, ensuring consistency and reliability of the data;
- Identify journey pain points that impact retention indicators and prioritize corrective actions;
- Develop and implement action plans to improve student persistence, defining priorities, owners, deadlines, and success metrics;
- Act as PMO in tracking the action plan, ensuring execution, risk mitigation and delivery of results;
- Consolidate analyses and outcomes into management reports and presentations for executive forums;
- Coordinate with Operations, Squads and other relevant areas to implement retention actions and initiatives;
- Monitor the impact of actions on retention indicators, adjusting strategies for continuous improvement;
- Support strategic decisions with data-driven recommendations.
Requirements
- Bachelor’s degree in Administration, Quality Management, Process Management or related fields;
- Experience preparing presentations in PowerPoint;
- Previous experience in customer experience management;
- Knowledge of agile project management methodologies is desirable;
- Familiarity with Office 365 tools is desirable.
Benefits
- Tuition scholarships of up to 100% for employees, legal dependents and extended family members (father, mother and siblings). Up to three scholarships can be active simultaneously;
- Medical insurance fully subsidized for the employee and partially subsidized for family members, with the employee responsible for copayments;
- Optional dental plan to support oral health;
- Meal or food allowance with the option to choose the benefit that best fits your needs;
- Wellhub or TotalPass for flexible gym options;
- Wellz, a platform focused on employees’ mental and emotional health that offers various types of support, including access to online individual therapy;
- Well-being program and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote our diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently more than 60% of openings are filled through internal selection.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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