Hybrid Mid-level Relationship Analyst – Student Engagement

Posted 2 weeks ago

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About the role

  • Analyst for student engagement at YDUQS. Monitoring performance indicators and developing strategies for student success.

Responsibilities

  • Monitor performance indicators of the operation and identify events that impact student success
  • Analyze data and generate insights to support strategic decisions and corrective actions
  • Translate engagement strategies for the partner operation and involved teams, ensuring alignment and execution
  • Develop action plans to ensure student success, defining priorities, owners, deadlines and metrics
  • Prepare reports and executive presentations consolidating results, analyses and recommendations
  • Assist leadership and partner areas in decision-making with clear information and insights
  • Track execution of actions, ensuring alignment between teams and progress in key indicators

Requirements

  • Bachelor’s degree in Administration, Quality Management, Process Management or related fields
  • Experience creating presentations in PowerPoint
  • Previous experience in customer experience management
  • Knowledge of agile project management methodologies is desirable
  • Knowledge of Office 365 tools is desirable

Benefits

  • Tuition scholarships up to 100% for employees, legal dependents and household members (father, mother and siblings), allowing up to three concurrent scholarships
  • Medical assistance fully subsidized for the employee and partially for their family, with the employee responsible for copay
  • Optional dental coverage to support oral health
  • Meal allowance or food voucher with a choice of option to suit your needs
  • Wellhub or Totalpass for flexible gym options
  • Wellz — a platform focused on employees’ mental and emotional health that offers various types of support, including access to online individual therapy
  • Well-being and benefits club with a dedicated program and exclusive perks
  • Flexible dress code to promote our diversity
  • Life insurance
  • Partnership with SESC
  • Corporate University on our exclusive portal, Educare
  • Growth opportunities — currently over 60% of positions are filled through internal selection processes

Job title

Mid-level Relationship Analyst – Student Engagement

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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