Hybrid Junior Operations Analyst – Data Focus

Posted 2 weeks ago

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About the role

  • Junior Operations Analyst focusing on data at YDUQS transforming lives through education. Responsible for insights, data organization and reporting with Power BI and Salesforce.

Responsibilities

  • Develop and maintain dashboards in Power BI and Salesforce with relevant KPIs for the business areas.
  • Ensure the consistency and integrity of displayed data, maintaining an updated history for comparative analyses.
  • Perform recurring data extracts from tools such as Avaya, Salesforce, 2Clix and other operational databases.
  • Organize data in a structured manner, maintaining reliable historical datasets.
  • Conduct critical data analyses to identify variances, impacts and seasonality.
  • Study demand projections and team sizing based on historical data and trends.
  • Present insights, diagnostics and studies to management using structured PowerPoint presentations.
  • Proactively identify and present opportunities that add business value.
  • Build periodic reports with a macro and strategic view of the area's results.
  • Ensure clarity and consistency of the information presented.
  • Update the area's OKRs results and other indicators defined by management.
  • Conduct special studies and on-demand analyses.

Requirements

  • Bachelor's degree in Data Science, Information Systems, Business Administration or related fields
  • Power BI (modeling, report creation, DAX)
  • Advanced Excel and Power Query
  • PowerPoint (information organization and visualization)
  • Basic statistics and forecasting
  • Basic knowledge of databases and raw data handling

Benefits

  • Tuition scholarships of up to 100% for employees, legal dependents and household members (father, mother and siblings), allowing up to three simultaneous scholarships
  • Health insurance with full subsidy for the employee and partial coverage for family members; employee responsible for co-payment
  • Optional dental insurance to support oral health
  • Meal Allowance or Food Voucher with choice of option to suit your needs
  • Wellhub or Totalpass for flexible gym options
  • Wellz — a platform focused on employees' mental and emotional health offering various types of support, including access to online individual therapy
  • Well-being and perks club with a dedicated program and exclusive benefits
  • Flexible dress code to promote our diversity
  • Life insurance
  • Partnership with SESC
  • Corporate University available on our exclusive portal, Educare
  • Growth opportunities — currently more than 60% of vacancies are filled through internal selection

Job title

Junior Operations Analyst – Data Focus

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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