Junior Operations Analyst focusing on data at YDUQS transforming lives through education. Responsible for insights, data organization and reporting with Power BI and Salesforce.
Responsibilities
Develop and maintain dashboards in Power BI and Salesforce with relevant KPIs for the business areas.
Ensure the consistency and integrity of displayed data, maintaining an updated history for comparative analyses.
Perform recurring data extracts from tools such as Avaya, Salesforce, 2Clix and other operational databases.
Organize data in a structured manner, maintaining reliable historical datasets.
Conduct critical data analyses to identify variances, impacts and seasonality.
Study demand projections and team sizing based on historical data and trends.
Present insights, diagnostics and studies to management using structured PowerPoint presentations.
Proactively identify and present opportunities that add business value.
Build periodic reports with a macro and strategic view of the area's results.
Ensure clarity and consistency of the information presented.
Update the area's OKRs results and other indicators defined by management.
Conduct special studies and on-demand analyses.
Requirements
Bachelor's degree in Data Science, Information Systems, Business Administration or related fields
Power BI (modeling, report creation, DAX)
Advanced Excel and Power Query
PowerPoint (information organization and visualization)
Basic statistics and forecasting
Basic knowledge of databases and raw data handling
Benefits
Tuition scholarships of up to 100% for employees, legal dependents and household members (father, mother and siblings), allowing up to three simultaneous scholarships
Health insurance with full subsidy for the employee and partial coverage for family members; employee responsible for co-payment
Optional dental insurance to support oral health
Meal Allowance or Food Voucher with choice of option to suit your needs
Wellhub or Totalpass for flexible gym options
Wellz — a platform focused on employees' mental and emotional health offering various types of support, including access to online individual therapy
Well-being and perks club with a dedicated program and exclusive benefits
Flexible dress code to promote our diversity
Life insurance
Partnership with SESC
Corporate University available on our exclusive portal, Educare
Growth opportunities — currently more than 60% of vacancies are filled through internal selection
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