OTC Assistant Credit Controller supporting financial data analysis and customer communications at Yara. Engaging in overdue analysis and collaborating with Finance and Credit Management teams.
Responsibilities
Performs under supervision daily overdue analysis and collection activities
Handles inbound and outbound calls, sends dunning letters and communicates with customers and counterparts via outbound emails
Assists with financial data analysis and master data requests processing
Ensures compliance with Service Level Agreement (SLA) and internal policies, consistently meeting set KPIs
Suggests continuous improvement ideas for Collections and Credit Management processes
Assist with other tasks assigned by the Senior Controller and the Line Manager
Collaborates with Finance, Supply Chain, Commercial, Credit Management teams, as well as other key stakeholders by ensuring positive working relationships and timely query resolution
Requirements
Ongoing or finished studies in finance, mathematics, statistics (or related discipline), optional
Relevant and/or similar work experience within credit control field, optional
Eager to learn and grow professionally
Team player with a customer-focused mindset
Co-operation skills in a cross-cultural organization
Fluent in English (verbal and written)
Additional languages are an asset
Eligible to work in Lithuania (the role is based in Lithuania)
Benefits
Professional development, including financial support for ACCA
Career opportunities, including subject matter experts, leading or global virtual roles
Social wellbeing-oriented package
Hybrid working model with home office allowance (10 days per month working from the office)
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