Market Development Manager driving revenue growth in water technology solutions across North America. Collaborating with sales teams to implement strategies in the wastewater sector.
Responsibilities
Work closely with the Regional Sales Manager(s) to review territory performance and develop comprehensive growth strategies for Stations & Accessories across the region
Develop and execute territory-specific business plans with each DSR to increase sales and market share, including joint customer visits, training, and account penetration strategies
Define, document, and implement best practices for selling stations and accessories by capturing successful DSR processes and creating a repeatable sales playbook
Provide technical and commercial support on complex quotes, specifications, and customer applications
Conduct lunch-and-learns, training sessions, and workshops (independently and with supplier representatives) ensuring consistent Xylem brand presence and messaging
Serve as the subject matter expert and internal consultant for the sales team, including onboarding new DSRs to reduce learning curve in this segment
Maintain and manage large project funnel with regular coordination and updates from sales channels
Own and manage strategic relationships with key suppliers (Barski, Thern, EJ, Dexon , Metal-Pro, and others), driving accountability by communicating market needs and challenging suppliers to develop solutions that address customer requirements
Standardize product selections across key categories (valves, lifting equipment, hatches, ventilation, electrical enclosures, guide rail systems, generators) and evaluate/onboard new product lines as opportunities arise
Lead development and maintenance of comprehensive, current product documentation and selection tools in collaboration with Engineering, Sales, and Marketing teams to replace outdated catalog materials
Coordinate with operations and purchasing on supplier agreements, pricing strategy, inventory optimization, and promotional material development
Identify new market opportunities, develop promotional campaigns, and assist marketing in defining new markets within the stations & accessories segment
Monitor and report on segment performance by territory, product line, and supplier; keep management informed of competitive activities
Attend trade shows and industry events to expand market knowledge and identify emerging trends
Requirements
Bachelor's degree in Engineering (Mechanical, Civil, Electrical), Business, or related technical field; or equivalent combination of education and experience
Minimum 3-5 years field sales or market development experience in the water/wastewater industry with strong emphasis on lift station applications
Proven ability to develop go-to-market strategies, enable sales teams, and drive revenue growth through channel management
Superior communication (oral and written), presentation, and interpersonal skills with ability to facilitate technical discussions and training
Leadership competencies including ability to coach, influence, and motivate without direct authority
Self-starter with demonstrated ability to build structure and processes in ambiguous environments; strong work ethic and accountability
Strong organizational skills, computer literacy (Microsoft suite), and data analytical capabilities with ability to multitask and adapt to shifting business priorities
Continuous improvement mindset and collaborative problem-solving approach
Willingness to travel up to 50% within North America (valid passport required)
Benefits
Paid Volunteer Program
Xylem Watermark
Job title
Market Development Manager – Stations & Accessories
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