Scaled Renewals Manager at Mixpanel managing North American customer renewals and driving Net Revenue Retention. Responsible for account health, commercial outcomes, and collaboration with internal teams.
About the role
- Market Development Manager driving revenue growth in water technology solutions across North America. Collaborating with sales teams to implement strategies in the wastewater sector.
Responsibilities
- Work closely with the Regional Sales Manager(s) to review territory performance and develop comprehensive growth strategies for Stations & Accessories across the region
- Develop and execute territory-specific business plans with each DSR to increase sales and market share, including joint customer visits, training, and account penetration strategies
- Define, document, and implement best practices for selling stations and accessories by capturing successful DSR processes and creating a repeatable sales playbook
- Provide technical and commercial support on complex quotes, specifications, and customer applications
- Conduct lunch-and-learns, training sessions, and workshops (independently and with supplier representatives) ensuring consistent Xylem brand presence and messaging
- Serve as the subject matter expert and internal consultant for the sales team, including onboarding new DSRs to reduce learning curve in this segment
- Maintain and manage large project funnel with regular coordination and updates from sales channels
- Own and manage strategic relationships with key suppliers (Barski, Thern, EJ, Dexon , Metal-Pro, and others), driving accountability by communicating market needs and challenging suppliers to develop solutions that address customer requirements
- Standardize product selections across key categories (valves, lifting equipment, hatches, ventilation, electrical enclosures, guide rail systems, generators) and evaluate/onboard new product lines as opportunities arise
- Lead development and maintenance of comprehensive, current product documentation and selection tools in collaboration with Engineering, Sales, and Marketing teams to replace outdated catalog materials
- Coordinate with operations and purchasing on supplier agreements, pricing strategy, inventory optimization, and promotional material development
- Identify new market opportunities, develop promotional campaigns, and assist marketing in defining new markets within the stations & accessories segment
- Monitor and report on segment performance by territory, product line, and supplier; keep management informed of competitive activities
- Attend trade shows and industry events to expand market knowledge and identify emerging trends
Requirements
- Bachelor's degree in Engineering (Mechanical, Civil, Electrical), Business, or related technical field; or equivalent combination of education and experience
- Minimum 3-5 years field sales or market development experience in the water/wastewater industry with strong emphasis on lift station applications
- Strong technical understanding of wastewater pumping stations and components (FRP structures, valves, lifting equipment, ventilation, controls, electrical enclosures, guide rail systems)
- Proven ability to develop go-to-market strategies, enable sales teams, and drive revenue growth through channel management
- Superior communication (oral and written), presentation, and interpersonal skills with ability to facilitate technical discussions and training
- Leadership competencies including ability to coach, influence, and motivate without direct authority
- Self-starter with demonstrated ability to build structure and processes in ambiguous environments; strong work ethic and accountability
- Strong organizational skills, computer literacy (Microsoft suite), and data analytical capabilities with ability to multitask and adapt to shifting business priorities
- Continuous improvement mindset and collaborative problem-solving approach
- Willingness to travel up to 50% within North America (valid passport required)
Benefits
- Paid Volunteer Program
- Xylem Watermark
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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