Hybrid Market Development Manager – Stations & Accessories

at Xylem

• Job title: Market Development Manager – Stations & Accessories
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Calgary, Canada

About the role

• Market Development Manager driving revenue growth in water technology solutions across North America. Collaborating with sales teams to implement strategies in the wastewater sector.

Responsibilities

• Work closely with the Regional Sales Manager(s) to review territory performance and develop comprehensive growth strategies for Stations & Accessories across the region
• Develop and execute territory-specific business plans with each DSR to increase sales and market share, including joint customer visits, training, and account penetration strategies
• Define, document, and implement best practices for selling stations and accessories by capturing successful DSR processes and creating a repeatable sales playbook
• Provide technical and commercial support on complex quotes, specifications, and customer applications
• Conduct lunch-and-learns, training sessions, and workshops (independently and with supplier representatives) ensuring consistent Xylem brand presence and messaging
• Serve as the subject matter expert and internal consultant for the sales team, including onboarding new DSRs to reduce learning curve in this segment
• Maintain and manage large project funnel with regular coordination and updates from sales channels
• Own and manage strategic relationships with key suppliers (Barski, Thern, EJ, Dexon , Metal-Pro, and others), driving accountability by communicating market needs and challenging suppliers to develop solutions that address customer requirements
• Standardize product selections across key categories (valves, lifting equipment, hatches, ventilation, electrical enclosures, guide rail systems, generators) and evaluate/onboard new product lines as opportunities arise
• Lead development and maintenance of comprehensive, current product documentation and selection tools in collaboration with Engineering, Sales, and Marketing teams to replace outdated catalog materials
• Coordinate with operations and purchasing on supplier agreements, pricing strategy, inventory optimization, and promotional material development
• Identify new market opportunities, develop promotional campaigns, and assist marketing in defining new markets within the stations & accessories segment
• Monitor and report on segment performance by territory, product line, and supplier; keep management informed of competitive activities
• Attend trade shows and industry events to expand market knowledge and identify emerging trends

Requirements

• Bachelor's degree in Engineering (Mechanical, Civil, Electrical), Business, or related technical field; or equivalent combination of education and experience
• Minimum 3-5 years field sales or market development experience in the water/wastewater industry with strong emphasis on lift station applications
• Strong technical understanding of wastewater pumping stations and components (FRP structures, valves, lifting equipment, ventilation, controls, electrical enclosures, guide rail systems)
• Proven ability to develop go-to-market strategies, enable sales teams, and drive revenue growth through channel management
• Superior communication (oral and written), presentation, and interpersonal skills with ability to facilitate technical discussions and training
• Leadership competencies including ability to coach, influence, and motivate without direct authority
• Self-starter with demonstrated ability to build structure and processes in ambiguous environments; strong work ethic and accountability
• Strong organizational skills, computer literacy (Microsoft suite), and data analytical capabilities with ability to multitask and adapt to shifting business priorities
• Continuous improvement mindset and collaborative problem-solving approach
• Willingness to travel up to 50% within North America (valid passport required)

Benefits

• Paid Volunteer Program
• Xylem Watermark