Omnichannel Content Producer creating short - form content for QVC, HSN, and Streaming platforms. Producing a high volume of authentic content with innovative and agile methods for retail sales.
About the role
- Operations & Production Manager leading global production and delivery of sponsor engagement features at World Vision. Coordinating cross-functional teams to manage high-quality content operations.
Responsibilities
- Lead the global end-to-end production and delivery of over 15 million printed and digital sponsor engagement features annually.
- Coordinate with 50+ field offices, 20+ fundraising markets, and manage up to 380 language combinations.
- Develop and implement production strategies across multiple concurrent projects with hard, immovable deadlines.
- Collaborate with cross-functional teams to manage delivery timelines, priorities, and resource needs for sponsor content.
- Lead internal team members and external vendors and freelancers.
- Manage relationships across a broad stakeholder landscape including field operations and IT teams.
Requirements
- Bachelor’s degree in project or programme management, business administration, technology, operations or equivalent.
- Minimum 5–7 years of experience managing large-scale content operations in digital, print, or multimedia production environments.
- Experience overseeing the delivery of millions of content assets annually, ideally in global or multilingual settings.
- Proven track record of managing high-volume content workflows and coordinating cross-functional, multicultural teams.
- Strong vendor management experience, including contract oversight and surge capacity planning.
- Demonstrated success in managing complex production timelines with hard deadlines.
- Strong stakeholder communication and project risk management skills.
- Familiarity with content management systems, workflow platforms, and cloud-based publishing technologies.
- Six Sigma, Lean, or equivalent process improvement certification highly preferred.
- Experience working in nonprofit, global development, or international agency settings is an asset.
- Knowledge of Child Sponsorship and development programming, preferably with World Vision.
- Highly proficient in Excel, Power Bi, Microsoft Word, PowerPoint, Smartsheet.
- Excellent written and verbal English is required.
Benefits
- Professional development opportunities
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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