Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Product designer defining future of enterprise AI at WRITER. Collaborating across teams to enhance product design and user experience while driving product strategy.
Responsibilities
- Own the design of high-impact WRITER product areas, including:
- Driving user research and synthesizing insights to inform design decisions in collaboration with product partners
- Translating complex AI capabilities and business objectives into intuitive, delightful designs that help enterprise customers succeed
- Prototyping and testing solutions at varying fidelities to validate design direction before development
- Defining and building design system components and patterns from scratch, establishing standards that scale across the product
- Own end-to-end design for major product initiatives, from early exploration through launch and rapid iteration
- Shape the product roadmap by partnering closely with cross-functional leaders and advocating for user needs
- Gather feedback from customers and internal teams to continuously improve shipped experiences
- Help level up the design process, quality, tooling, and culture at WRITER as the team grows
Requirements
- 5+ years of experience working as a UX/UI or product designer, with a strong track record of shipping impactful products
- Demonstrated ability to work on technical or B2B SaaS products, with bonus points for AI/ML product experience
- A portfolio that showcases your strategic thinking, design process, visual craft, and shipped desktop experiences that drove business results
- Strong collaboration and stakeholder management skills—you've successfully influenced product decisions and partnered with engineering on complex projects
- Natural alignment with WRITER's values: you Connect authentically with teammates and users, Challenge assumptions to find better solutions, and Own outcomes from start to finish
Benefits
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (12 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
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