Marketplace Operations Manager responsible for Events & Hospitality P&L at WorkWhile. Leading operations, strategy, and market performance enhancements across multiple locations.
Responsibilities
Own the P&L for our Events & Hospitality industry vertical, allocating spend across levers to achieve company goals
Manage day-to-day marketplace operations, making sure we are matching supply and demand in all of our markets - and striving to make this more efficient through process improvements and better tooling
Craft & execute on quarterly and yearly roadmaps to improve Hospitality performance in the long run, developing playbooks & product backlog
Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models
Manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
Develop the metrics and dashboards to help balance the marketplace and measure success.
Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls
Requirements
3-4+ years experience in a strategic consulting, finance, or early stage startup role
Ability to drive projects to completion who is excited to own both strategy & execution
A strong “Bias for action” - you don’t let perfect get in the way of good
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