Hybrid Senior Associate, Mid Office Operations

Posted 5 hours ago

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About the role

  • Talent Support role managing digital onboarding journey at Randstad. Delivering premium support through communication and technical assistance during onboarding.

Responsibilities

  • Support talent from Randstad app download to hire
  • Expand volume of ready to work talent by delivering a premium experience
  • Manage effective communication across digital and direct channels
  • Identify and escalate technical issues to appropriate teams
  • Provide feedback on common issues to drive continuous improvements

Requirements

  • Proactively support Talent through onboarding process
  • Provide technical guidance and hands-on support for Randstad app
  • Manage effective communication with talent through various channels
  • Acts as first point of contact for troubleshooting and technical support
  • Capture and document common issues related to digital experience

Benefits

  • Meaningful rewards and fair remuneration
  • Employee Share Purchase Plan
  • Career advancement opportunities
  • Continuous improvements for the wider Talent experience

Job title

Senior Associate, Mid Office Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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