Application Solutions Engineer at PANTHERx focusing on pharmacy applications and data systems. Responsibilities include SQL development, technical support, and optimization of data processes.
About the role
- Software Application Engineer maintaining and upgrading technical systems for Warner Music Group's global commerce ecosystem. This hybrid role involves software engineering and production support.
Responsibilities
- As a Software Application Engineer, you’ll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group’s global commerce ecosystem.
- This hybrid role combines elements of software engineering and production support, requiring adaptability, technical breadth, and a strong customer focus.
- Implement new and improve existing codes in Java
- Participate in design reviews and code reviews
- Debug and resolve systems errors identified by automated or manual testing
- Upgrade application frameworks to stay current with security patches, support, and performance improvements
- Monitor production systems and improve observability to detect and resolve issues proactively
- Lead root cause analyses (RCA) for outages and implement corrective actions
- Partner with business and operations users to troubleshoot, document, and resolve issues
- Execute manual workflows (e.g., data queries, AWS resource modifications, job restarts) and automate them for efficiency
- Participate in the on-call rotation, responding to high-priority production incidents
- Enhance CI/CD pipelines (e.g., GitHub Actions, infrastructure-as-code (IaC))
- Contribute to and maintain team knowledge bases, runbooks, and technical documentation
- Drive continuous improvement through process automation and tooling enhancements
Requirements
- Experience in implementing and maintaining e-commerce or order management systems
- Experience in software development, ideally with Java
- Experience with relational databases and NoSQL database
- Solid understanding of system integration and messaging (pub/sub)
- Effective communicator who can bridge technical and non-technical discussions
- Adhere to timeline with excellent quality of deliverables
- Passionate about knowledge dissemination and process improvement
- Comfortable collaborating in global distributed teams across multiple time zones
- Experience with Order Management Systems (OMS) preferably IBM Sterling OMS
- Experience in developing and maintaining microservices
- Hands-on experience in managing cloud resources in AWS
- Experience being on-call, managing incidents, and meeting SLA commitments
Benefits
- We encourage applications from people with a wide variety of backgrounds and experiences.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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