GMP Facility Operations Manager overseeing facility operations and ensuring Good Manufacturing Practices at Emory University. Responsible for equipment maintenance, cleaning services, and compliance with safety protocols and regulatory standards.
About the role
- Client Operations Partner working to eliminate friction for busy clients. Lead shadowing sessions and convert workflows into effective delegated systems.
Responsibilities
- Lead live client shadowing sessions to extract work in real time
- Identify high-pain, high-impact tasks without waiting for client direction
- Convert messy workflows, brain dumps, and recordings into clean SOPs
- Audit inboxes, calendars, and digital tools to uncover instant delegation wins
- Deliver the first functional SOP within 48 hours of client onboarding
- Work in-office with Bench VAs to ensure tight handoff and execution
- Turn Looms, voice notes, and messages into clear, executable tasks
- Maintain client trust around access, security, and managed-office workflows
- Own early client outcomes, speed, and momentum end-to-end
Requirements
- Experience in client operations or similar role
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Proficiency in digital tools and systems
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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