Hybrid AWS Infrastructure Analyst

at Office of the West Midlands Police and Crime Commissioner

• Job title: AWS Infrastructure Analyst
• Job type: Full Time
• Experience level: Entry level
• Salary: £44,700 - £50,949 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, ITSM
• Location requirements: Hybrid, Birmingham, United Kingdom

About the role

• Infrastructure Analyst developing cloud solutions with AWS for West Midlands Police. Collaborating within the IT & Digital department to enhance technology solutions and operational efficiency.

Responsibilities

• Contribute to the production of infrastructure designs for IT solutions in line with force requirements and standards
• Work with Senior Developers in the Team as well as Architecture Management and Business Stakeholders to understand IT solution requirements and recommend appropriate infrastructure designs and configurations
• Assist with the build and deployment of AWS infrastructure for new IT solutions including the configuration of sub-production environments in line with architectural designs as well as force requirements and standards.
• Write Infrastructure as Code packages and programs that provision and maintain infrastructure configurations across multiple environments ensuring control and consistency
• Work with the Senior Infrastructure Developers to coordinate the deployment of infrastructure solutions into sub-production environments
• Provide technical guidance, cost and performance advice to technical delivery projects on all infrastructure matters from design to delivery
• Provide specialist infrastructure skills and knowledge to ensure the security and integrity of the Force’s infrastructure across all environments are maintained to the required standards
• Design and implement solutions that are resilient and fault tolerant in line with the service level and criticality of the service
• Ensure backup jobs are implemented and monitored for the completeness and veracity of backups taken; proactively participate in DR planning discussions; prepare for and participate in DR tests
• Configure and develop appropriate monitoring and alerting components during the build phase of all solutions
• Work within the CST Team, Network and Infrastructure Services Teams to thoroughly test and validate all change taking account of constraints, dependencies and interfaces to build confidence for deployments into production
• Work across IT & Digital Technical Teams as well as IT Service Management to ensure the introduction of new and changed infrastructure solutions follow all relevant Service Operations process and are embedded within IT management toolsets
• Work closely with Service Management during the introduction of new and changed services into production environments ensuring knowledge is increased and providing high quality support documentation
• Assist with the monitoring and management of the performance of third-party suppliers
• Assist Senior Infrastructure Developers with the negotiation with partner agencies, suppliers and contractors in order to achieve desirable outcomes
• Provide reports and comprehensive working papers including making recommendations for improvements or amendments to systems within the team.

Requirements

• Good knowledge of infrastructure technology encompassing networking, compute, storage, operating systems
• Broad knowledge of general server computer architectures, hardware and operating systems
• Understanding and appreciation of security technologies and best practices
• Knowledge of cloud computing services and the different models of cloud service provision
• Good general knowledge across a range of AWS Services and methods for configuring and deploying AWS solutions
• Understanding of ITIL
• Knowledge of Health and Safety issues relevant to the post
• Comprehensive skills in the development of infrastructure technology
• Excellent interpersonal skills with the ability to confidently interact with all levels of staff
• Good presentation skills
• Ability to create high level context diagrams, detailed infrastructure diagrams, written specifications and documentation to both articulate and document ideas, designs and solutions implemented
• Flexibility to use a variety of supporting technologies and to be innovative
• The ability to work under pressure and be capable of balancing competing demands and priorities
• Good communication skills and ability to work effectively with colleagues across the department and wider organisation as well as with external contractors and suppliers
• An understanding of ITIL processes as they apply to the team and to the department as a whole.

Benefits

• Fair remuneration with progression opportunities and access to a very competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
• Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.