Hybrid Business Accountability Director – GPL Exam Management

at Wells Fargo

• Job title: Business Accountability Director – GPL Exam Management
• Job type: Full Time
• Experience level: Lead
• Salary: $185,000 - $300,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Business Accountability Director managing Exam Management Program at Wells Fargo. Ensuring organizational compliance, operational excellence, and accountability across regulatory and internal examinations.

Responsibilities

• Lead Exam Management Strategy: Develop and execute a comprehensive exam management framework to ensure timely, accurate, and compliant responses to regulatory and internal examinations.
• Governance & Accountability: Establish clear accountability structures across business units to meet regulatory expectations and internal standards.
• Stakeholder Engagement: Serve as the primary liaison between regulators, internal audit teams, and business leaders during exams and reviews.
• Risk Identification & Mitigation: Proactively identify gaps, risks, and control weaknesses; drive remediation plans and monitor progress.
• Reporting & Metrics: Deliver executive-level reporting on exam status, findings, and remediation efforts; ensure transparency and alignment with organizational objectives.
• Continuous Improvement: Implement best practices and process enhancements to strengthen exam readiness and reduce regulatory risk.
• Team Leadership: Build and lead a high-performing team focused on exam management, accountability, and compliance excellence.

Requirements

• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• Deep expertise in regulatory compliance, risk management, or governance roles within financial services or a highly regulated industry
• Proven experience managing large-scale regulatory exams and internal audits
• Extensive experience with leading large Audit, Testing, and regulatory exams, including establishing process and procedures related to these
• Direct experience in remediating high risk regulatory findings, audit issues, or high risk issues within Conduct Management Allegations and Operations Management
• Widespread experience in the Risk Control Self-Assessment process, including experience identifying risks and controls, execution, reporting, and challenging determinations as appropriate
• Thought leader with deep domain expertise, as well as leadership of high-risk projects, programs, initiatives, and key deliverables
• Ability to develop and negotiate solutions to issues with partners, including escalations as appropriate
• Expert ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders
• Ability to take on a high level of responsibility, initiative, and accountability and develop pragmatic solutions.
• Ability to provide expertise and strategic direction in the design of standard controls to effectively mitigate risks across Conduct Management Allegations and Operations Management as needed
• Strong understanding of Issue Management Policy and Procedures
• Clear understanding of Risk Management Framework, enterprise/business policies, and programs to translate requirements in the business

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement