Customer Supply Planner serving as the voice of the customer to ensure efficient product delivery. Collaborating with stakeholders to maintain product availability and enhance operational efficiency.
Responsibilities
Oversee the entire ordering process, including processing, delivery, data alignment, returns, and invoice discrepancies.
Proactively address issues affecting customer availability and service.
Identify and address demand-supply imbalances and implement strategies to mitigate risks.
Collaborate with the business to reduce slow-moving items and clear aged stock.
Lead short to medium-term forecasting and analyse order patterns to improve efficiency.
Work with planning teams to maximise sales while ensuring future availability.
Collaborate across functions to align strategies and implement key initiatives.
Lead and contribute to improvement projects aligned with strategic goals.
Requirements
Self-motivated, organised, fast paced, can-do attitude who takes the initiative.
Strong customer customer facing role, communication, teamworking and relationship building skills
Ability to balance the dynamics of volume, sales, profit, and cost requirements.
Ability to influence and manage multi stakeholders in commercially sensitive situations.
Numerate and analytical with a high level of accuracy.
Experience in a retail or manufacturing environment in a similar role within FMCG Supply Chain (Nice To Have).
A knowledge of Microsoft D365 or ERP equivalent (Nice To Have).
Weekend cover required approx. once in every 6 weeks (Nice To Have).
Benefits
Double-matched pension scheme (up to 12% from us)
Annual Salary review
Healthcare plan
Discounted Weetabix products
Continued investment in your personal development
Access to 24/7 counselling service (via Grocery Aid partnership)
Flexible Working Policies
Enhanced Maternity / Paternity / Adoption Leave
Additional Time Off for Fertility Treatment and Neonatal Care
Working Parents Support Group
Fully stocked kitchens filled with our delicious products for you to enjoy
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