Hybrid Senior Project Manager – Offline Retail Producer

at Maker Lab

• Job title: Senior Project Manager – Offline Retail Producer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bengaluru, India

About the role

• Project Manager overseeing end-to-end retail project management for a leading technology company in APAC & India. Ensuring project delivery while maintaining brand consistency and managing complex workflows.

Responsibilities

• Orchestrate the full lifecycle of retail projects—from resource planning and risk mitigation to final delivery—across 1P (Brand Stores) and 3P (Partner Retailers).
• Own the adaptation and delivery of global launch toolkits (demos, artwork, copy) for physical stores, ensuring 100% accuracy for local markets.
• Build and maintain regional retail playbooks, manage partner asset sharing through Partner Marketing Hub. Run partner onboarding programs to guide partners on launch asset adaptation and execution.
• Manage the development of regional shop-in-shop (SIS) programs, bespoke fixtures and enhanced demos. Collaborate with global and regional creative partners and fabrication vendors to control quality, prototyping, and installation costs.
• Lead the production logistics for experiential pop-ups and retail events. oversee agency partners from concept through fabrication to tear-down.
• Lead the production logistics for swags, oversee agency partners from concept through production and delivery in-market.
• Develop and optimise process and creative workflows that integrate new AI tools, supporting internal teams and external partners on modern, automated ways of working.
• Continuously refine the launch asset workflow. Implement tools and systems (Smartsheet) to improve collaboration and reduce administrative churn.

Requirements

• BA/BS degree or equivalent experience
• 6 + years of experience in retail, merchandising and/or omnichannel marketing and creative production is highly preferable.
• Deep technical knowledge of print production and fabrication is highly preferred.
• Strong program management capabilities and highly organised, coupled with excellent stakeholder management and partnership capacity. Detail-orientation is required. Expert in project management methodologies (Smartsheet) and tools. You love a well-organised spreadsheet and methodically maintain trackers.
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• Demonstrate experience or strong aptitude for integrating AI tools into project workflows. Familiarity with Google AI tools will be highly favourable.
• High energy and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project success.
• Exceptional verbal and written English communication and presentation skills.