Team Lead overseeing AML operations for cryptocurrency transactions. Leading team development and process improvement at Canada's largest fintech company.
Responsibilities
Lead and develop a team of AML analysts, supporting their growth through coaching, regular 1:1s, feedback, and career conversations.
Set expectations and prioritization: communicate team and company goals, help analysts manage their workload, and adapt to shifting priorities.
Review and approve high-priority or complex investigations, ensuring adherence to internal AML policies and regulatory standards.
Champion operational excellence by monitoring team metrics (case turnaround, QA scores), analyzing trends, and acting on process or workflow gaps.
Utilize and help train the team on blockchain analytics tools, and support analysts in escalation and technical troubleshooting.
Act as a subject matter expert in financial crime (traditional fiat and/or cryptocurrency), staying up-to-date on typologies, regulatory changes, and emerging risks.
Drive improvement and innovation by proposing and piloting enhancements to alerts, casework, and overall risk strategy for fiat and crypto activity.
Ensure clear communication with stakeholders: giving proactive updates, escalating issues, and following through to resolution.
Foster a learning culture by leading regular knowledge-sharing or calibration sessions, supporting ongoing training, and spotlighting growth opportunities.
Requirements
4+ years of experience in AML/CTF, with 2+ years of hands-on crypto AML experience (e.g., at a crypto exchange, blockchain analytics provider, or fintech offering digital assets).
1-2+ years in a team leadership role, coaching or managing direct reports in an operational environment.
Subject-matter expertise in AML controls, typologies, and compliance frameworks (FATF, FINTRAC, etc.).
Direct experience conducting investigations and preparing, filing, and reviewing Suspicious Transaction Reports (STRs), Large Virtual Currency Transaction Reports (LVCTR), Electronic Funds Transfer Reports (EFTR), and other regulatory reports.
Strong operational rigor: proven track record of meeting SLAs, overseeing QA, and driving process improvements.
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