Hybrid Collections Analyst

Posted 6 days ago

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About the role

  • Manage accounts in delinquency, communicating with professionalism and sensitivity.
  • Negotiate and implement revised payment structures, and assisting with complex cases with senior oversight.
  • Analyse financial and operational data to assess customer viability and identify root causes of delinquency.
  • Collaborate with analytics and operations teams to design tools that enhance reporting and streamline recovery workflows.
  • Support management in documenting and refining collections processes.

Requirements

  • 1–2 years of professional experience including internships and placements in collections, credit risk, and or financial operations.
  • Bachelor's or Master's Degree in Business, Finance, Economics, or a related field.
  • Proven ability to work effectively with cross-functional teams (e.g., Legal, Data) to achieve collections goals.
  • Proficiency in Excel Word, and PowerPoint.
  • Familiarity with SQL for an asset.
  • You are articulate, detail-oriented, and self-motivated.

Benefits

  • 25 days of paid annual leave
  • Access support and resources to support your wellbeing, including our *Wellbeing @ Wayflyer* ERG
  • Stay covered with private healthcare, life insurance, and critical illness cover
  • Our pension plan helps you build a strong foundation for tomorrow, starting today
  • We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers
  • With our equity scheme, you're not just an employee; you're a stakeholder in our journey
  • Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year

Job title

Collections Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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