Operations Lead at Nutrien ensuring operational efficiency in agricultural product distribution. Maintaining equipment and compliance with safety and service standards in Penhold, AB.
About the role
- Airport Operations Crew providing award-winning customer service in the airport for JetBlue. Handling customer luggage, assisting with flight operations, and ensuring a smooth travel experience.
Responsibilities
- Verify customers’ personal identification
- Tag, lift, and handle customer luggage
- Announce flight arrivals, departures, and pre-boarding information via the public address system
- Communicate with our customers to keep them constantly informed
- Offer ancillary products to our customers such as “even more speed” and “even more space”
- Coordinate various duties with coworkers and other departments to ensure proper handling of customers
- Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor
- Assist customers with special needs, e.g. customers who need assistance in boarding
- Perform and/or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
- Other duties as assigned
Requirements
- High School Diploma or General Education Development (GED) Diploma
- At least eighteen (18) years old
- One (1) year of customer service or sales experience
- Strong interpersonal and listening skills
- Complete fluency in written and spoken English
- Must be able to adhere to JetBlue Uniform Policy Manual Standards
- Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- Experience using a mouse, computer, keyboard and basic word processing, email and office applications
- Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
- Depending on location, may need to acquire and maintain a United States Customs Clearance
- Available for occasional overnight travel (10%)
- Must be legally eligible to work in the country in which the position is located
- For internal candidates, good standing in attendance performance and safety
Benefits
- JetBlue Uniform Policy Manual Standards
- Must pass a pre-employment drug test
- Authorization to work in the US is required
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