Principal Systems Engineer at Telent providing technical leadership in high-profile Emergency Services Networks project. Supporting systems infrastructure to ensure resilience and high availability in Dublin.
Responsibilities
Provide technical leadership across complex, mission critical systems supporting Emergency Services Networks and control room environments
Own the design, implementation, and ongoing improvement of back-end infrastructure and systems.
Lead root cause analysis for major or recurring incidents, driving permanent corrective actions.
Act as the senior technical escalation point for complex technical issues.
Ensure high availability, resilience, security, and performance of Windows and Linux Servers, SQL Server, and virtualised environments.
Engage directly with customers, explaining technical issues, solutions, and risks in a clear and professional manner.
Maintain accurate and up-to-date technical documentation and knowledge bases (WiKi, KEDB) for customer network and systems infrastructure, enabling engineering teams to quickly access critical information and accelerate incident and problem resolution
Support and mentor engineers, sharing knowledge and promoting best practices
Requirements
Proven experience working directly with customers, providing guidance and support across all aspects of systems engineering.
Strong hands-on experience with Windows and Linux systems, including administration and troubleshooting.
Expertise in Microsoft SQL Server and other relational database technologies (e.g., MySQL, PostgreSQL).
Practical experience with virtualisation technologies, including VMware and data centre infrastructure.
Experience managing application servers, including updates, imaging, and patch management (e.g., WSUS, ManageEngine).
Strong technical skills with proven ability to solve complex problems in high-pressure, mission-critical environments.
Demonstrated leadership qualities, with the ability to mentor engineers and lead investigations.
Must be eligible for Guarda Clearance
Benefits
Company Car
34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing Portal
Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
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