Case Manager responsible for partner onboarding and communication in both Spanish and English. Engaging in stakeholder management and monitoring onboarding progress.
About the role
- Optical Manager driving sales growth and customer service excellence in retail environments. Fostering relationships with doctors and developing associates to ensure premier service and productivity.
Responsibilities
- Drive profitable store sales by fostering a retail selling culture
- Develops professional business relationships with doctors
- Recruit, train, develop, motivate, coach and retain World Class Associates
- Ensure store is effectively merchandised and presented according to standards
- Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote
- Maximize Managed Vision Care relationships and sales opportunities
- Ensure timely implementation of approved Marketing programs and initiatives
- Ensure positive and productive host relationships
Requirements
- Bachelor's degree in related field or equivalent work experience
- Three years of experience as an optician
- Minimum three years supervisory/lead experience
- State licensure or certification by a nationally recognized optician association as an optician
- Proven track record of sales growth through sales skills and accountability for sales results
- Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
- Ability to recruit and select associates/teams
- Proven experience and results with a retail or customer service establishment
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
- Success in store merchandising and attention to detail
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
Benefits
- Eligible bonuses and commissions
- Drug-free workplace
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Supplier Quality Manager responsible for supplier quality assurance and development at Saab. Collaborating with suppliers across Sweden and Europe to ensure compliance with quality standards.
Change & Delivery Manager at CommBank driving organisational change management for exceptional customer experiences. Collaborating with teams to enhance delivery capability in Customer Service Lending.
Service Manager overseeing end - to - end SaaS service delivery for the FCA's Digital Systems Team. Driving high availability and performance while ensuring compliance with security and regulatory standards.
Delivery Manager overseeing delivery and performance of tolling system components. Engaging with transportation agencies to ensure client satisfaction and compliance with service agreements.
Strategic Product Line Manager driving product strategies for Valmont's structures division across the APAC region. Leading cross - functional teams and managing full product lifecycle to optimize profitability.
Oversee development of product strategies and services delivering outstanding outcomes for Barclays. Collaborate with cross - functional teams to manage product lifecycle and innovate service excellence.
Service Manager overseeing IT Services and supplier technology projects at Barclays. Responsible for strategic direction, incident management, and collaboration with key stakeholders.
Manage the Wholesale portfolio across OEM Retailers, contributing to sales strategy and performance indicators. Support the UK’s transition to Net Zero through electric vehicle financing.
Manager Group Credit Risk ensuring best - practice methodologies across entities within Nexi. Collaborating with local teams to drive innovation and enhance credit risk processes in a global environment.