Infrastructure Systems Engineer II managing production application support for Conduent. Collaborating on ITIL processes and incident management while working in a 24/7 environment.
About the role
- Enterprise Hybrid Cloud & Infrastructure Architect with expertise in on-prem and cloud solutions. Engaging in infrastructure design, cloud migrations, and team leadership.
Responsibilities
- Develop and maintain infrastructure architecture roadmaps to support critical business applications and services.
- Define hosting architectures across cloud-native and hybrid platforms, including compute, storage, and networking domains.
- Evaluate emerging technologies and align infrastructure capabilities with evolving business requirements and FinOps principles to optimize spend.
- Architect and manage middleware platforms including routing, caching, databases, and monitoring tools.
- Implement orchestration strategies using Kubernetes, Docker, and other containerization technologies for distributed workloads.
- Lead the design and deployment of hybrid compute environments spanning on-premises data centers, HPC clusters, and cloud-native resources (e.g., Azure, AWS EC2/S3).
- Optimize data movement, workload scheduling, and compute resource allocation across global sites.
- Drive cloud migration initiatives with a focus on Azure and hybrid cloud strategies.
- Integrate Infrastructure-as-Code (IaC), observability platforms, and automation into infrastructure operations.
- Model infrastructure costs and refresh cycles to support budgeting and forecasting.
- Align infrastructure decisions with business priorities and ROI analysis.
- Embed security and compliance requirements (e.g., SOX, PCI DSS, GDPR, HIPAA, NIST) into infrastructure design.
- Collaborate with security and audit teams to ensure controls are implemented and validated.
- Act as a trusted advisor to business stakeholders and executives, translating technical strategies into business value.
- Lead cross-functional discussions and decision-making for business-critical initiatives.
- Mentor and guide technical teams to uplift architectural practices and operational excellence.
- Manage infrastructure capacity planning and asset lifecycle tracking.
- Ensure high availability, resiliency, and disaster recovery readiness across all infrastructure domains.
Requirements
- 10+ years of experience in infrastructure engineering and architecture.
- Proven expertise in data center operations, middleware platforms, and enterprise networking.
- Strong understanding of cost modeling, budgeting, and asset management.
- Excellent communication and leadership skills; ability to engage with executives and cross-functional teams.
- Familiarity with SD-WAN, remote networking, and telecom/voice systems.
- Project management experience and ability to lead complex initiatives.
- Experience with hybrid cloud environments and cloud-native infrastructure.
- Knowledge of observability and monitoring platforms such as Dynatrace, ThousandEyes, SolarWinds, Datadog, New Relic, AppDynamics, and Splunk.
- Certifications in Azure, ITIL, or relevant infrastructure domains.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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