Investigator Payments Analyst creating and managing purchase orders for clinical research at IQVIA. Responsible for payment processing and ensuring timely operations with sites and study teams.
VA
Hybrid Warranty Analyst, Mid-level – Chargeback
Posted 1 hour ago
About the role
- Analista de Garantia Pleno na Volkswagen Group Services, analisando e liberando processos de garantia. Cadastre-se para atuar em uma empresa do Grupo Volkswagen em um modelo híbrido.
Responsibilities
- Perform analyses and approve warranty processes/requests;
- Provide documentation for warranty/courtesy repairs;
- Assess and advise dealerships regarding warranty processes and related performance;
- Analyze and statistically monitor warranty payments and discuss findings with technical teams;
- Participate in monthly meetings with the BackOffice team regarding top items;
- Prepare management reports on results and KPIs;
- Process warranty credits and debits;
- Support dealerships with questions about warranty processes;
- Perform analyses and post debits for parts involved in repairs;
- Analyze and handle repairs WITHOUT parts replacement;
- Review suppliers' special requests regarding chargeback debits;
- Maintain data to ensure correct processing and issuance of credit postings to dealerships and suppliers related to chargeback billing;
- Prepare management reports for warranty payments and supplier chargebacks;
- Provide support for Technical Factor analysis together with suppliers and internal departments.
Requirements
- Technical or higher education completed in Administration, Accounting, Economics, Engineering, or related fields;
- Intermediate knowledge of Microsoft Office, especially Excel and PowerPoint;
- Desired: Experience in the automotive sector;
- Intermediate to advanced English;
- Knowledge of Power BI.
Benefits
- Food allowance (Vale Alimentação)
- Meal voucher (Vale Refeição)
- SulAmérica Health Plan
- SulAmérica Dental Plan
- Life insurance
- Childcare assistance
- Wellness program (Wellhub/Gympass, Conexa and Psicologia Viva)
- Private pension plan
- Profit sharing (PLR)
- Partnership for discounts at pharmacies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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