Onsite Senior Product Manager, Conversational AI

Posted 4 hours ago

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About the role

  • Senior Product Manager leading the development of voice and conversational AI products at Verbex. Focusing on product strategy, user research, and team mentoring.

Responsibilities

  • Own and evolve the product roadmap in alignment with Verbex’s mission and business goals.
  • Identify and prioritize high-impact industry verticals and customer segments.
  • Lead the end-to-end development of voice and conversational AI products — from ideation to deployment.
  • Drive improvements in human-like interactions, emotional tone, language diversity, and real-time responsiveness.
  • Develop AI guardrails and ethical usage principles, ensuring fairness, transparency, and inclusivity.
  • Partner closely with NLP/LLM teams, engineers, and data scientists to define AI voice tone, prompt design, and model behaviors.
  • Optimize product performance, scalability, and compliance (SOC 2, HIPAA, GDPR).
  • Conduct user and market research to validate product directions.
  • Collaborate with marketing, sales, and customer success for effective product launches and positioning.
  • Lead and mentor cross-functional teams of PMs, UX designers, conversation engineers, and analysts.

Requirements

  • 6+ years in product management, including 2+ years in a senior or leadership role.
  • Proven track record in AI/ML-based products, voice AI, or NLP.
  • Experience in building B2B SaaS platforms, especially in voice tech (telephony, VoIP, SIP, ASR, TTS).
  • Strong understanding of AI/ML workflows, model tuning, data infrastructure, and LLM behaviors.
  • Excellent stakeholder management, cross-functional leadership, and communication skills.
  • Passion for responsible AI, fairness, accessibility, and user empathy in product design.
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related technical field. Master’s degree is a plus.

Benefits

  • An international project with social impact
  • An important and shaping role in a fast evolving company
  • Opportunity to participate in establishing a new team and setting up work processes
  • Competitive salary
  • Opportunities to attend conferences, courses and other venues of professional development
  • A helpful and open working atmosphere with committed and motivated colleagues

Job title

Senior Product Manager, Conversational AI

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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