Process Engineer providing engineering support to optimize refinery operations and implement long - term strategies. Involves collaboration with multiple disciplines within the Puget Sound Refinery.
About the role
- Second Line Operations Engineer managing Fixed Networks in a multi-vendor environment, focusing on troubleshooting and maintaining service quality and continuity. Collaborating with operational teams and developing integration activities.
Responsibilities
- Conduct troubleshooting and repair actions during incidents, including vendor escalation, to restore Access Network services promptly.
- Perform proactive maintenance to prevent incidents and optimise network performance, addressing capacity issues through trend analysis.
- Execute planned activities such as network rollout, software upgrades, and parameter changes, ensuring service quality and avoiding regressions.
- Manage and implement automation initiatives using scripts or programming languages.
- Carry out acceptance testing and integration/configuration of new fixed network elements.
Requirements
- University degree in Electronics, Telecommunications, or Information Technology
- 1–2 years of experience in Fixed/IP/Transmission Network Operations and Maintenance
- Strong understanding of networking principles and protocols: DOCSIS 2.0, 3.0 & 3.1, CCAP, IP (Routing, Switching), QoS, and equivalent CCNA-level knowledge
- Good knowledge of HFC network design principles
- Familiarity with fixed access technologies (DOCSIS, FTTH) and IP networking
- Basic scripting knowledge
Benefits
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- 23 days off with vacation planning flexibility
- Special Paternal Program - 4 months of paid paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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