Automation Developer at Vivo managing B2B systems and applying AI concepts for operational efficiency. Collaborating with diverse teams to drive automation and data visibility.
Responsibilities
Develop automations to mitigate manual tasks and reduce rework;
Develop functional monitoring and views via dashboards;
Apply AI and machine learning concepts in practical projects;
Perform root cause analysis of incidents and failures;
Develop processes and action plans to minimize functional impacts;
Collaborate with other areas and participate in task forces;
Act as the team's interface with partner areas and vendors;
Debug code and systems to quickly and accurately identify and fix issues;
Contribute to systems observability by implementing metrics, logs and alerts that ensure visibility and proactivity in operations;
Knowledge and experience working with the SCRUM methodology
Requirements
Proven professional experience and demonstrable knowledge in IT and Telecom, showing command of processes and services;
Bachelor's degree in Systems Analysis, Information Systems and/or related fields;
Languages: Python, Java, Shell Script, PL/SQL;
BI tools: Power BI (DAX, Power Query, data modeling);
Automation and systems integration;
Practical knowledge of AI and machine learning;
Strong analytical skills and the ability to solve complex problems;
Availability to support occasional deployments on weekends;
Benefits
Choose the benefits that best suit you and your dependents through a digital platform with categories such as gym, meal and food allowances, pharmacy assistance, health insurance, dental care and life insurance;
Corporate mobile phone — a brand-new smartphone for you;
Unlimited voice and data plan — yes, unlimited! Vivo's 4.5G is up to 10 times faster;
An exclusive offer from Vivo with special discounts on landline, broadband, TV and apps;
Eligible to receive an annual Bonus or PPR;
Plan your future through a private pension plan;
Have children? You are entitled to a subsidy to help with school, daycare or babysitter expenses;
Work in an environment that respects your personality, dress style and individuality and allows you to be authentic. #ComeAsYouAre
Work remotely up to two days per week. #Mobility
Flexible working hours;
Enjoy a day off to celebrate your birthday (Day off);
Participate in one of the largest corporate volunteer programs to help you make a difference in the world;
Take advantage of our Educational Development Program offering partnerships with educational institutions with discounts; certifications and online courses;
Advance your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
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