Operational Risk Lead Consultant developing enterprise - wide risk management strategies. Responsible for operational risk assessments and implementation of risk frameworks at Allstate.
VB
Hybrid Digital Innovation Consultant – Governance & Processes
Posted last week
About the role
- Consultor de Governança de Delivery e Processos na Vivo, atuando na padronização e execução de processos de entrega de software. Trabalhará com equipes de projeto para garantir a conformidade operacional.
Responsibilities
- Act as the technical-operational reference for delivery governance within the commerce platform, ensuring standardization and correct execution of software delivery processes
- Define, structure and evolve the delivery framework, including project flows, quality gates, operational rituals and process acceptance criteria
- Operate and lead formal governance gates, such as solution readiness validations, release readiness and post-implementation reviews
- Ensure correct use of templates, checklists and operational standards by development teams and partners
- Perform periodic audits of projects and deliveries, identifying process deviations, operational risks and opportunities for improvement
- Monitor critical initiatives together with squads, acting proactively to mitigate risks of delay, rework and production instability
- Work in an integrated manner with project teams, architecture, tech leads, DevOps, release management and operations to ensure alignment between process and execution
- Support teams in adopting the practices and operating model defined by the COE (Center of Excellence)
- Actively contribute to the continuous improvement of delivery processes, proposing simplifications, automations and adjustments based on data and practical learnings
- Produce executive reports on governance, compliance, risks and operational status for leadership
- Support implementation of new models, rituals and organizational standards related to software delivery
Requirements
- Bachelor's degree — preferred
- Proven experience in governance, technology process management, project operations or IT operational excellence areas
- Hands-on experience in multi-team environments
- Experience defining, implementing and sustaining software delivery processes
- Experience in project monitoring and oversight
- Experience using management and governance tools such as Jira, Confluence or equivalents
- Practical knowledge of the software delivery lifecycle (Discovery, Development, Testing, Release and Post-Implementation)
- Familiarity with agile and hybrid environments (Scrum, Kanban, SAFe or customized delivery models)
- Knowledge of release processes, versioning and environment governance (process-level understanding, not deep technical detail)
- Ability to read and interpret operational indicators and delivery metrics
Benefits
- Choose the ideal benefits for you and your dependents through a digital platform offering categories such as Gym, Meal Vouchers (VR), Food Allowance (VA), Pharmacy Assistance, Health Care, Dental Care and Life Insurance
- Company mobile phone. Yes — a brand-new smartphone for you!
- Unlimited voice and data plan — on the best mobile network, even faster with Vivo 5G!
- Exclusive Vivo offer with special discounts on landline, broadband, TV and apps
- Eligible to receive an annual Bonus or PPR (Profit Sharing Program)
- Plan your future through a private pension plan
- Have children? Receive a subsidy to help with school, daycare or nanny expenses
- Work in an environment that respects your personality, dress style and individuality — be authentic. #VemdeVocê
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours
- Enjoy a day off to celebrate your birthday
- Participate in one of the largest corporate volunteering programs to make an impact
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount; certifications and online courses
- Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMinhaCarreira
- Access a range of initiatives to improve your physical, emotional and social well-being through #VivoBemEstar, which encourages healthy habits and a better quality of life. Available services include consultations with nutritionists, psychologists, social workers, telemedicine and more
Job title
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Experience level
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Not specified
Degree requirement
Location requirements
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