Service Delivery Manager driving client relationships and service improvements for Snowflake, focusing on technical implementations and quality metrics. Collaborating with stakeholders to enhance client satisfaction and service delivery processes.
VW
Hybrid Regional Clinic Operations Practice Manager – Corporate Wellness Programs
Posted 52 minutes ago
About the role
- Regional Clinic Operations Practice Manager overseeing corporate wellness clinics in Princeton, NJ. Responsible for operations, team leadership, and client partnership across multiple locations.
Responsibilities
- Oversee daily operations across three clinic locations (NJ, GA, CA) ensuring efficient, high-quality, and compliant care delivery.
- Lead and support clinical and administrative teams, including hiring, performance management, and staff development.
- Serve as primary liaison to client Health, Safety & Environment team, addressing operational concerns and ensuring high levels of service and satisfaction.
- Drive operational improvements, workflow optimization, and implementation of clinical and technology initiatives.
- Partner with internal teams (HR, Legal, Finance, Procurement) to support clinic operations and strategic goals.
- Develop and maintain policies and procedures aligned with industry standards.
- Manage medical supplies, equipment, and inventory to ensure uninterrupted clinic operations.
- Monitor clinic performance and maintain compliance with regulatory standards.
- Support implementation of workplace health programs (e.g., screenings, vaccinations, wellness initiatives) from an operational perspective.
- Ensure consistent patient experience and service standards across all sites.
- Identify opportunities to enhance efficiency, access, and care delivery models.
Requirements
- Bachelor’s degree in healthcare administration, business, nursing, or related field required; Master’s preferred.
- 5+ years of healthcare operations or practice management experience, including multi-site oversight.
- Strong knowledge of healthcare regulations, compliance, and quality standards.
- Proven leadership experience with the ability to manage and develop teams.
- Experience driving operational improvements and managing complex projects.
- Strong understanding of healthcare systems, financial operations, and clinic workflows.
- Excellent communication and stakeholder management skills.
- Proficiency in Microsoft Office and general business systems.
- Ability to travel periodically to clinic locations as needed.
- Active and unrestricted RN license in New Jersey required; NP license preferred, with flexibility to function in an RN capacity while utilizing NP scope as needed for clinical coverage.
- Current active basic life support (BLS or ACLS) certification required.
Benefits
- 401K
- Paid Time Off
- Paid Sick Leave
- Health Insurance Stipend
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