Service Delivery Manager driving client relationships and service improvements for Snowflake, focusing on technical implementations and quality metrics. Collaborating with stakeholders to enhance client satisfaction and service delivery processes.
About the role
- Manager overseeing Shell resellers and commercial strategies in Minas Gerais region. Responsible for commercial management, sales plans implementation, and performance monitoring.
Responsibilities
- Act as a Territory Manager overseeing portfolios of Shell resellers;
- Responsible for commercial management, implementing sales plans, prospecting new business and monitoring KPIs (volume, margin, growth, marketing), ensuring results and sustainability;
- Identify performance gaps across all aspects of the offering to customers/resellers (marketing offerings, customer tools, processes and support that help deliver our value proposition to the customer);
- Maximize sales potential to secure Raízen’s interests through coaching and motivation processes with customers/resellers; and ensure resellers comply with Health, Safety and Environment standards, contracts and policies in their operations.
Requirements
- Experience in commercial/sales roles, preferably in positions with higher complexity and responsibility;
- Analytical profile with a strong strategic vision, resilience and adaptability to different scenarios;
- Professional maturity to conduct negotiations in a strategic, clear manner aligned with the interests of the business and the customer;
- Proficient in Microsoft Office (intermediate/advanced);
- Bachelor's degree (completed);
- Willingness to reside in the Mata Mineira region, in Manhuaçu, Muriaé or Governador Valadares;
- Experience in the fuels industry is a plus.
Benefits
- Position also open to candidates with disabilities (PwD)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Camp Manager overseeing operations and guiding at a remote camp in the Greater Kruger. Responsible for team management, logistics, and communication within a conservation setting.
Assistant General Manager supporting retail operations for Trulieve in Tarpon Springs, FL. Overseeing staff and ensuring operational compliance for exceptional customer experience.
Assistant General Manager supporting retail store operations at Trulieve, a medical cannabis company in the U.S. Ensuring regulatory compliance and exceptional customer service standards.
Clinical Case Manager - RN providing clinical expertise and managing absence and disability claims. Responsible for patient advocacy and collaboration with EAP and behavioral health providers.
Disability Case Manager managing Group Short Term Disability claims within Alight Solutions. Utilizes regulatory standards to administer claims and assess options for claimants.
Regional Clinic Operations Practice Manager overseeing corporate wellness clinics in Princeton, NJ. Responsible for operations, team leadership, and client partnership across multiple locations.
Tools & Metrics Manager managing BizOps tooling including CRM and automation platforms for PayJoy. Focused on enhancing operational efficiency and reporting for the financial operations team.
Facilities Manager overseeing maintenance and operations of existing sites while supporting new sites. Ensuring effective implementation of plans and achieving both long - term and short - range objectives.
Clinical Laboratory Manager overseeing daily operations in the Core Lab at Ascension Via Christi in Wichita, Kansas. Managing staff and ensuring compliance with regulatory standards and service quality.