Hybrid Director of Engineering

at Canon Business Process Services

• Job title: Director of Engineering
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Distributed Systems
• Location requirements: Hybrid, London, United Kingdom

About the role

• Director of Engineering leading high-performing engineering teams at Vista Global. Overseeing projects and operational work while ensuring efficiency and reliability in software development.

Responsibilities

• Lead and develop high‑performing engineering teams that consistently deliver value with strong throughput.
• Oversee and continuously improve the team’s operational processes, ensuring efficiency and predictability.
• Manage the team’s budget, including forecasting, allocation, and cost optimization.
• Drive hiring efforts, ensure effective onboarding, and implement retention strategies to minimize attrition.
• Ensure timely, high‑quality delivery of all team commitments, including projects, enhancements, and operational work.
• Own the performance, reliability, and scalability of the systems under the team’s responsibility.
• Oversee Level 3 support activities, ensuring timely resolution of complex issues and strong partnership with support teams.
• Foster a positive, engaging team culture that promotes motivation, collaboration, and continuous improvement.
• Partner with engineers to design and prepare technical solutions for upcoming initiatives and projects.
• Manage project execution end‑to‑end, maintaining delivery flow, removing blockers, and ensuring alignment with stakeholders.
• Track, and manage team objectives across departmental and project dimensions, ensuring progress toward defined targets.
• Maintain strong communication across teams, stakeholders, and leadership, ensuring clarity, alignment, and transparency.

Requirements

• 10+ years of experience in the Software Engineering space, including 3-5 years of engineering management experience.
• Proven track record leading multi-team engineering organizations (15 to 20 engineers).
• Demonstrated success managing Engineering Managers, Team Leads and ICs.
• Experience scaling engineering teams, processes, and systems in complex environments.
• Deep experience overseeing large-scale distributed systems, high-availability platforms, and mission-critical services.
• Strong background in pricing engines, wholesale systems or revenue management.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development