MedTech Field Service Technician involved in implementing Pyxis systems in healthcare environments. Responsibilities include hardware installation, troubleshooting, and staff training across multiple locations.
About the role
- Field Service Engineer delivering support for Vision RT's MedTech products in Florida. Maintaining service quality while managing travel and fieldwork responsibilities.
Responsibilities
- Install, support, and maintain Vision RT product range
- Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
- Provide reactive breakdown support (remote and on site)
- Provide planned maintenance/ upgrade support (remote and on site)
- Plan and perform installations in line with Vision RT installation processes & procedures
- Liaise with customers and our installers
- Travelling to different hospitals throughout the region, with occasional responsibilities in other parts of the state on an ad hoc basis, and periodic travel to other states to provide coverage during PTO and similar needs.
Requirements
- Strong IT background required including; Supporting Microsoft environment workstations, device networking and database troubleshooting, Supporting external and internal customers in the Field Service Engineers territory, PC hardware skills including replacing PC components and diagnostics.
- Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction
- Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
- Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
- Ability to drill and mount, mechanical bracketry in raised ceilings
- Ability to read and work with technical drawings and architects’ drawings
Benefits
- Health insurance
- 401(k) eligibility
- Paid time off
- Parental leave
- Opportunities for generous overtime and travel pay
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Field Service Technician implementing Pyxis®️ medication technologies in healthcare settings. Responsible for hardware installation, troubleshooting, and training hospital staff.
MedTech Field Service Technician implementing Pyxis® medication technologies in hospitals. Collaborating with project teams for efficient system installations and user training across multiple US regions.
Field Service Technician implementing Pyxis®️ medication technologies for healthcare settings. Completing hardware installations, troubleshooting, and training hospital staff with a variety of systems.
Service Engineer role at Teradyne, providing field service solutions in Korea and supporting regional customers across Asia.
Field Service Technician providing on - site services including installation, training, and maintenance for Matthews International's equipment.
Field Service Technician performing electrical testing and maintenance services on electrical distribution systems. Traveling to customer sites for inspection, testing, and troubleshooting.
Field Service Technician responsible for electrical testing and maintenance across various systems. Traveling to customer sites and ensuring high - quality repair services within electrical distribution systems.
Field Support Engineer providing in - depth technical support for pharmacy automation products. Delivering customer service, collaborating with teams, and documenting issues in Salesforce.
IT - Service Engineer providing on - site support for end - user workplace services in Frankfurt, Mainz, or Ingelheim. Responsible for installation, configuration, and troubleshooting of IT hardware and software.