WFM Analyst II providing forecasting and scheduling support for contact center operations. Analyzing data to optimize staffing and improve customer experience in healthcare.
About the role
- IT Business Analyst designing innovative eGovernment solutions in a hybrid role at Axians. Collaborating with development teams and participating in project leadership.
Responsibilities
- Designing forward-looking, innovative eGovernment solutions
- Gathering and refining customer requirements through requirements analysis and creating functional specifications
- Project-based implementation of your ideas in collaboration with our developers
- Opportunity to take on sub-project leadership responsibilities in development projects
Requirements
- Good knowledge in one of the following areas: Business Informatics (Information Systems), Business Administration, or Public Administration
- Interest in software development processes
- Enthusiasm for new technologies and shaping new solutions
- Structured and reliable working style; enjoys working in a team
- Good German language skills
Benefits
- Participation in the company share program, including subsidized free shares and support for company pension provision
- Flexible working time models (e.g., part-time, flexitime, trust-based working hours, …) and the option for remote work
- Access to an external employee advisory platform for all life situations (e.g., advice for caring for dependent relatives, childcare options, support with private or professional matters, …)
- Health prevention measures and sports offers, e.g., EGYM Wellpass or bike leasing
- Numerous training and development opportunities in our VINCI-Academy for your individual professional and leadership career, and much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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