Senior Network Engineer designing and managing complex network infrastructures. Working at Objectway, a fintech provider with a solid track record in financial services.
About the role
- Network Engineer overseeing and implementing new network infrastructure solutions for Tapestry across Japan. Requires proficiency in Japanese and English.
Responsibilities
- Oversee and implement new network infrastructure projects and solutions across our corporate offices and Coach & Kate Spade stores in Japan.
- Manage network service providers and serve as a subject matter expert for Tapestry.
- Proficiency in both Japanese and English communication is essential for this role.
Requirements
- At least 5 years of relevant experience in supporting, managing and implementing Network Infrastructure projects and solutions.
- Measure, manage and review service providers performance and productivity relative to Service Level Agreement. Conducts and attend regular service reviews.
- Act as the SME (Subject Matter Expert) escalation support in troubleshooting, incident resolution, service requests fulfilment and root cause analysis activities
- Work with Internal IT Teams and service providers, to ensure the successful implementation of technology projects and store opening/relocation/closure
- Track and manage the IT hardware refresh and maintenance renewals and be able to negotiate with vendors
- Ensure infrastructure systems are stable, secure and performing optimally
- Deploy periodic security patches or upgrades to network devices
- Manages and resolves SIEM (Security Information and Event Management) alerts
- Experience in supporting overall IT Infrastructure systems: Active Directory, DNS, Networks, Web and End-user computing.
- Ensure support documentations are available and up-to-date. Conducts regular knowledge transfer activities with internal team and external partners
- Participate in store visits and identify service improvements or resolve network issues
- Be contactable on weekends and holidays in the event of a major incident/outage.
Benefits
- Equity, inclusion, and diversity commitment
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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