Senior Lead Business Execution Consultant at Wells Fargo, leading enterprise initiatives and strategic planning. Collaborating with senior leaders to improve performance and culture.
About the role
- Consultor de Sinistro I managing inspections of client insurance claims in São Paulo. Engaging with clients and service providers to ensure compliance and quality assurance standards.
Responsibilities
- Conduct inspections for claims adjustment processes, performing visits to dealerships and accredited or client-designated repair shops (as directed by clients/insurers), verifying estimate procedures, analyzing and evaluating the quality of services provided and other activities performed according to client operations, standards and procedures, as well as identifying and reporting discrepancies, suggesting quality improvements and detecting errors and fraud in procedures;
- Notify repair shops of non-conformities to enable adjustments to estimates and repair/maintenance procedures;
- Gather supporting evidence of incidents, such as photographic records, replaced parts and services performed, and forward this documentation for inclusion in the company’s and clients’ internal systems;
- Analyze client-submitted claims, conducting on-site verification, validating and issuing technical opinions regarding procedures performed and discrepancies found;
- Participate in internal meetings to align and update processes, targets, results and other planning, organization and control matters;
- Prepare management reports on services performed and results achieved for monitoring and to support decision-making;
- Travel to other states to visit dealerships and client-accredited or client-designated repair shops;
- Conduct visits in response to special project requests or ad-hoc client requests;
Requirements
- Bachelor’s degree
- Technologist degree (Undergraduate Technologist)
- Postgraduate degree
- MBA
- Technical education/technical diploma
Benefits
- Salary advance
- Dental insurance
- Expense allowance
- Education assistance
- Home-office allowance
- Travel allowance
- Career development plan
- Life insurance
- Meal allowance
- Transport allowance
- Health insurance
Job title
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Experience level
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Degree requirement
Location requirements
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