Workers Comp Claims Specialist at National Interstate Insurance managing a large inventory of complex claims and conducting comprehensive investigations. Supporting decision - making processes for coverage and liability determinations while maintaining strong relationships with stakeholders.
About the role
- Claims Analyst Manager leading a claims administration team to manage claims and ensure compliance at Verisk. Overseeing performance goals and continuous improvement in claims processes.
Responsibilities
- Leading and managing a claims administration team
- Handling incoming correspondence via mailbox and/or system
- Creating and updating claims ensuring accuracy
- Raising payments
- Completing monthly spreadsheet returns and other claims administrative tasks
- Ensuring compliance with company standards and regulatory requirements
- Monitoring team performance and implementing strategies for continuous improvement
Requirements
- Leadership experience is essential
- Strong organizational and communication skills
- Ability to work under pressure, effectively prioritizes tasks and meet deadlines
- Active Listening
- Ability to coaching and develop people
- Conflict resolution
- Optimize team performance and manage employee efficiently
- Informed timely and effective decision making
- Attention to detail, ensuring quality standards are met
- Confident and assertive
- Resilience
- Multitask and delegate tasks where required, whilst adapting to change where necessary
- Patient
- Target driven
- Creating a positive and collaborative work environment.
Benefits
- Professional development and tuition benefits
- Supportive, flexible workplace culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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