Chef de secteur commerce développant la satisfaction client dans les produits culturels pour Cultura. Manager une équipe de vente tout en organisant les flux de marchandises.
About the role
- Account Manager handling existing and new client relationships in London's Specialty Insurance market. Collaborating with teams to meet client needs in managing the Whitespace Platform.
Responsibilities
- Responsible for managing existing client relationships to ensure high retention, client satisfaction, and growth.
- Development of new customers for Whitespace, converting these to confirmed clients and managing them through the onboarding process including the contracting process and maintaining a strong collaborative relationship once on board.
- Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform.
- Ensure that all internal account management processes are followed, objectives met, Key Performance Indicators managed, and results shared at appropriate forums.
Requirements
- Experience in a London specialty/wholesale insurance market
- Proven work experience as a Broker / Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant Sales role within Insurance
- Delivering client-focussed solutions to customer needs
- Experience of using Whitespace would be a plus
- Strong verbal and written communication skills
- Excellent listening, negotiating and presentation skills
- Understanding of stakeholder management
- Intermediate understanding of the risk placement process between brokers and carriers
- Solid experience with CRM software and MS Office
- Understanding of insurance acronyms and terminology
- Broad understanding of the London Insurance Market
- Entry level understanding of the global Insurance Industry
- An interest in technological advances in Insurtech
Benefits
- Medical coverage
- Life insurance
- Pension plans
- Paid time off in line with local labor laws
- Wellness initiatives
- Fitness programs
- Team-building activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Chef de secteur commerce manage team and enhance client satisfaction at Cultura. Involves organizing goods and developing customer service skills with a cultural product focus.
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