Hybrid Account Manager

Posted 3 weeks ago

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About the role

  • Account Manager handling existing and new client relationships in London's Specialty Insurance market. Collaborating with teams to meet client needs in managing the Whitespace Platform.

Responsibilities

  • Responsible for managing existing client relationships to ensure high retention, client satisfaction, and growth.
  • Development of new customers for Whitespace, converting these to confirmed clients and managing them through the onboarding process including the contracting process and maintaining a strong collaborative relationship once on board.
  • Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform.
  • Ensure that all internal account management processes are followed, objectives met, Key Performance Indicators managed, and results shared at appropriate forums.

Requirements

  • Experience in a London specialty/wholesale insurance market
  • Proven work experience as a Broker / Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant Sales role within Insurance
  • Delivering client-focussed solutions to customer needs
  • Experience of using Whitespace would be a plus
  • Strong verbal and written communication skills
  • Excellent listening, negotiating and presentation skills
  • Understanding of stakeholder management
  • Intermediate understanding of the risk placement process between brokers and carriers
  • Solid experience with CRM software and MS Office
  • Understanding of insurance acronyms and terminology
  • Broad understanding of the London Insurance Market
  • Entry level understanding of the global Insurance Industry
  • An interest in technological advances in Insurtech

Benefits

  • Medical coverage
  • Life insurance
  • Pension plans
  • Paid time off in line with local labor laws
  • Wellness initiatives
  • Fitness programs
  • Team-building activities

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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