Responsable après-vente gérant le service Après-Vente au sein d'un groupe automobile multimarque. Leadership et suivi des performances dans un environnement dynamique.
Responsibilities
Management du Service Après-Vente
Détermination et suivi des objectifs pour booster l'activité
Appui quotidien à l’encadrement du SAV
Gestion des missions et pilotage de la performance
Veiller au respect des règles et normes Après-Vente et qualité de service
Respect des règles d'Hygiène & Sécurité
Requirements
2 à 4 ans d'expérience dans l'univers de l'après-vente automobile
Management reconnu pour votre polyvalence
Capacité à piloter des équipes avec succès
Diplomatie et écoute pour fédérer les collaborateurs
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