Customer Solution Engineer providing technical support and solutions in health tech for radiology transformation. Collaborating with teams in project execution and customer advisory roles.
About the role
- Solution Architect at Varicent responsible for managing technical aspects of client implementations. Collaborate in a diverse team to drive revenue optimization through innovative solutions in SaaS industry.
Responsibilities
- Think outside the box to create solutions both inside and outside of the products.
- Actively work on multiple large-scale projects in parallel as a technical product expert.
- Lead architectural scoping sessions with clients, focusing on data models and integration.
- Conduct technical reviews to ensure projects are positioned for success and scalable.
- Guide customers to utilize Varicent features properly and creatively to meet their needs.
- Identify product and internal process improvements.
- Collaborate with product management and development teams to review upcoming architectural changes and third-party integrations.
- Develop front-end interfaces to streamline customer data entry, workflow, and visual presentation.
- Develop scripts using Python.
- Develop interfaces that interact with RESTful APIs.
- Optimize complex queries, reports, and processes.
- Coordinate and communicate with the customer’s project manager and project resources.
- Travel to client sites domestically or internationally may be occasionally required.
Requirements
- 5+ years of experience in IT as an architect, developer or consultant.
- Demonstrates high levels of emotional intelligence with the ability to collaborate and work with different personality types effectively.
- Critical thinking and problem-solving skills.
- Ability to work across multiple projects and prioritize parallel work streams.
- Experience with SQL Server, Postgres, or similar relational databases.
- Experience with Web Development using JavaScript/jQuery, HTML, CSS, Bootstrap
- Experience with RESTful APIs and JSON structures.
- Degree/diploma in Computer Science and/or related field.
- Experience in architecting technical enterprise solutions.
- Understanding of database maintenance & design for performance optimization (e.g., indexes, fragmentation)
- Understands data modeling concepts, methodologies, and processes.
- Prior experience in building relational databases.
- Skilled in analyzing and documenting business requirements and corresponding solution specifications.
- Able to work with minimal direction.
- Understanding of, and experience with, application architecture (client/server, web, database).
- Able to complete calculations & reporting and to create complex formulas, macros and sophisticated formatting in Microsoft Excel
- Excellent communication skills, both verbal and written, with the ability to articulate technical solutions to both IT and business personas.
- Experience with Extract, Transform & Load (ETL)
Benefits
- Market Leading Compensation Package
- Wellness Programs to Support Health and Wellbeing
- Working with the latest tools and technologies in a fast-paced environment
- Hybrid Work Flexibility
- Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance
- Annual Time Off: Time off is provided in accordance with applicable legislative requirements
- Global Connected Culture: Hubs in Romania, UK, US, Canada
- Dynamic Work Culture: Thrive in our innovative and multicultural environment
- Grow with Us: Continuous development opportunities
Job title
Job type
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Degree requirement
Tech skills
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