Hybrid Product Manager – Enterprise, Governance

at Vapi

• Job title: Product Manager – Enterprise, Governance
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $200,000 - $280,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Principal Product Manager handling enterprise segment focused on governance and compliance for voice AI platform. Critical role in shaping product trust infrastructure and increasing adoption metrics.

Responsibilities

• Become unreasonably dangerous on the Vapi platform and the enterprise buyer landscape: the product, the deals, the friction, the gaps.
• Map where enterprise deals stall: legal, security, compliance reviews, feature gaps, onboarding.
• Write a “here’s the mess + here’s the opportunity” brief for the enterprise segment. Sharp.
• Ship one small thing that visibly unblocks a current customer.
• Turn your diagnosis into a crisp strategy — a defensible argument with a prioritization call.
• Own and publish a 12-month rolling roadmap for enterprise: the full stack of what it takes for a regulated business to trust voice AI in production.
• Ship one high-leverage improvement that moves adoption, expansion, or retention.
• Turn data into knowledge. It’s ok to be wrong. It’s not ok to not understand why.
• Deliver a step-function improvement in a core enterprise metric. You pick it, you defend it.
• Make governance feel like magic.
• Raise the bar across Vapi by demonstrating what great product management looks like: crisp specs, fast decisions, honest post-mortems, zero hand-holding required, data-driven prioritization, and magical product definition.

Requirements

• 8+ years of product experience, including time owning an enterprise segment and/or compliance or governance at a technical product company.
• You’ve built product at a technical company where the buyers included legal, security, compliance, and procurement.
• You speak fluent API and fluent enterprise procurement. Both. In the same meeting.
• You’ve been in a security review, a BAA negotiation, and a legal hold conversation.
• You understand that for regulated industries, governance isn’t a nice-to-have — and you’re hungry to build more.
• You have a strong point of view on what AI means for the enterprise, and you’ve already been building with it.
• You’re data-driven and disciplined.
• You write like someone who respects the reader’s time.
• You debate timing, not value, with unusually high competence and low ego.
• You think fast is better than slow, and know the difference between “move fast” and “set money on fire.”

Benefits

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget