Support community management efforts across Vanguard’s social media platforms. Engage with communities and assist with social media operations in a hybrid work model.
Responsibilities
Support community management efforts across Vanguard’s social media platforms
Assist with day-to-day social media operations and proactive engagement
Use social listening tools to identify trends and engagement opportunities
Help maintain consistent brand voice by applying approved messaging and tone
Support execution of community engagement strategies developed by senior team members
Engage with social media communities by moderating posts and comments
Requirements
Foundational understanding of social media platforms
Experience using social media management or listening tools such as Talkwalker, Meltwater, or Khoros
Familiarity with platforms such as LinkedIn, Reddit, Meta, X
Strong written communication skills with attention to tone and brand standards
1–3 years of experience supporting social media accounts or related work
Undergraduate degree or equivalent combination of training and experience
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