Service Sales Engineer driving initiatives for warehousing solutions in Australia and New Zealand. Engaging clients and building stakeholder relationships to develop tailored technical solutions.
Responsibilities
Engaging with a diverse portfolio of clients to identify challenges, analyse system issues, and recommend innovative and practical solutions.
Translating customer requests into conceptual layouts and technical proposals, collaborating with engineers (mechanical, electrical, controls, and process), software specialists, product experts, and supply centres to create compelling offers.
Preparing detailed pricing, cost estimates, and project plans while coordinating with internal stakeholders (e.g., Pricing, Procurement, Planning, and Engineering) to ensure feasibility and alignment.
Contributing to service sales with the contract managers, defining opportunity strategies that align with life cycle plans, and presenting solutions to secure commitments.
Organizing successful project kick-offs with Service Project Managers, developing life-cycle plans, and occasionally managing or supervising RMR project implementations.
Supporting the professionalization of Service Sales Engineering in ANZ while working with the global team, sharing in-depth knowledge of Vanderlande equipment, and initiating continuous improvement actions for technical solutions.
Handling multiple complex projects simultaneously in a fast-paced environment, including developing and executing plans for implementation, testing, and deployment.
Requirements
A technical bachelor's degree in Industrial Engineering, Mechanical Engineering, Mechatronics, or a related field.
At least 5 years of experience in sales engineering, with a preference for brownfield projects.
Strong analytical skills to structure and solve logistical problems both practically and analytically.
Excellent communication and interpersonal abilities, both verbal and written, in English.
An entrepreneurial mindset, with the ability to anticipate and mitigate project risks while addressing issues in real-world settings.
A collaborative approach, enthusiastic about working in multidisciplinary, international teams and sharing knowledge with colleagues.
A customer-centric focus ("service blood") and the persuasion skills to influence stakeholders effectively.
Proficiency in initiating continuous improvements related to technical solutions.
Experience developing and executing implementation, testing, and deployment plans.
Willingness to travel up to 5% internationally and 30% locally/interstate within Australia and New Zealand.
Solar Field Service Technician performing field maintenance and learning safe work practices in solar energy industry. Responsible for servicing and troubleshooting solar equipment under supervision.
Service Engineer I at Providence managing and optimizing services supporting caregivers and business operations. Leveraging technical expertise to ensure quality and compliance in service delivery.
Principal Service Engineer at Providence solving complex problems and managing critical systems in healthcare. Collaborating with a team to enhance service delivery and operational excellence.
Hybrid Cloud Field Engineer responsible for consulting and maintaining system infrastructure projects for HPE customers. Collaborating with local and international teams to implement advanced technical solutions.
Field Service Engineer responsible for customer relationship and servicing medical imaging equipment at client sites. Required to travel 70% and provide outstanding service at hospitals and healthcare environments.
Field Service Engineer providing technical support for BD's automated dispensing systems. Working within California to enhance the efficiency and safety of medication management.
Protection & Controls Engineer supporting electrical power system infrastructure with installation, testing, and maintenance of systems in British Columbia, Canada.
Senior Protection & Controls Engineer for Shermco Industries working on power system projects in British Columbia. Engage in testing, troubleshooting, and maintaining critical power infrastructure.
Senior Field Engineer responsible for integrating AI systems into automation lines. Working closely with cross - functional teams to solve complex engineering problems in high - volume manufacturing.
Field Service Technician at Sandvik Mining troubleshooting and maintaining underground mining equipment. Responsible for equipment commissioning, repairs, inspections, and customer satisfaction with up to 50% travel involved.