Hybrid Equipment Finance, Payoff Analyst

Posted last month

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About the role

  • Payoff Analyst serving as primary contact for commercial banking customers. Managing relationships, identifying needs, and promoting services to enhance customer satisfaction.

Responsibilities

  • Functions as the primary daily contact between commercial banking customers and U.S. Bank
  • Maintains and expands the relationship with customers by providing overall customer support services
  • Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
  • Identifies products and services that meet customers needs
  • Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures

Requirements

  • Associate's degree, or equivalent work experience
  • Three to five years of experience in financial services industry
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding customer service and problem resolution skills
  • Proficient computer skills, especially Microsoft office applications
  • Experience with department-specific systems
  • Advanced knowledge of departmental and bank products and services

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Job title

Equipment Finance, Payoff Analyst

Job type

Experience level

Mid levelSenior

Salary

$21 - $28 per hour

Degree requirement

Associate's Degree

Location requirements

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