Software Engineer developing custom hosted IVR solutions for enterprise clients at innovative contact center. Collaborating in a team-focused environment while utilizing modern development practices.
Responsibilities
Translate customer requirements in the form of Visio call flow, into application code
Collaborate with Business Analyst and Quality Assurance team members
Perform problem resolution for existing applications
Make informed design and development decisions
Collect, analyze, and summarize development and service issues for feedback to senior management
Stay up-to-date on technology trends and best-practices
Requirements
Bachelor’s degree in Computer Science
Excellent programming skills as demonstrated by some college level coursework or work experience
Experience with Visual Studio, VSCode, or similar IDEs.
Team oriented and self-motivated
The ability to communicate ideas effectively, to listen to others’ ideas, and to collaborate to arrive at great solutions
Experience with programming languages such as C#, C++, or Java
Experience with ASP.NET web technologies
Experience working with HTML5 and Javascript
Experience using or programming Linux
Some experience with IVR applications
Benefits
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
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