Maintenance Engineer I performing maintenance tasks on bakery equipment and machinery for Flowers Foods. Handling preventive maintenance, troubleshooting, and compliance with safety standards and company policies.
US
Hybrid Senior Process Engineer, Member Experience Intelligence – Observability
Posted 3 months ago
About the role
- Senior Process Engineer enhancing member experiences at USAA through meticulous process documentation and improvement. Collaborate with teams to drive business efficiencies and member satisfaction.
Responsibilities
- Contributes/delivers process Improvement projects that deliver measurable cost savings, improved quality, or increased production
- Utilizes knowledge of customers, products and processes to analyze business problem(s) and determine the best methodology to resolve defect or issue
- Synthesizes analyses, identifies root causes and develops and recommends key work products
- Analyzes processes to identify areas of improvement, root cause analysis, and provide appropriate analytics to facilitate business effort prioritization
- Serves as a resource to team members on escalated issues of an unusual nature
- Resolves issues and navigates obstacles to deliver work product and identifies opportunities and potential process engineer solutions
- Develops and designs process improvement recommendations; influences and mobilizes stakeholder commitment to change process, systems and structures to achieve business objectives
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 6 years of relevant business experience to include 2 years of process improvement experience
- Demonstrated use of statistics, LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements), and process engineering methodologies
- Demonstrated ability to influence change at the leadership level and team level
- Green Belt certification OR demonstrated completion of 3 Lean/Six Sigma projects
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
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