Digital/Technical Product Manager supporting digital and technology product discovery and delivery at USAA. Collaborating with stakeholders to improve customer experiences across multiple platforms.
Responsibilities
Support the discovery, delivery, and performance of digital and technology products and their experiences.
Collaborate with internal stakeholders and partners.
Optimize and improve existing products and experiences across all channels and platforms.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Requirements
Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
2 years Digital/Technology Product Management experience
1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required.
Experience developing presentations to communicate complex concepts to a diverse audience.
Knowledge of Agile Methodology.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education
Job title
Intermediate Level Digital/Technical Product Manager – Digital Messaging
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