Director of Strategic Workforce Planning at USAA leading the development of talent strategies and analytics. Collaborating across HR, IT, and Finance to embed workforce planning capabilities.
Responsibilities
Lead and develop a high-performing team of strategic workforce planning practitioners
Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization
Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives
Drive impact for the businesses and functions through strategic workforce planning
Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios
Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks
Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions
Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands
Partner with IT and operations to align workforce capabilities with digital transformation initiatives
Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy
Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights
Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning
Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility
Facilitate strategic planning workshops and capability assessments
Serve as a key point of contact for best practices in strategic workforce planning
Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices
Promote a culture of proactive talent planning and continuous improvement
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor's degree in Finance, Business, or Human Resources or related discipline
4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience
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