LMI Claims Specialist assessing and managing complex LMI claims for QBE’s insurance team. Delivering high - quality outcomes while providing technical expertise and compliance oversight.
About the role
- Bilingual Claims Adjuster actively adjusting claims and maximizing opportunities with clients in Bathurst, Canada. Key responsibilities include investigations, negotiations, and high-level customer service.
Responsibilities
- Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, provide high level of customer service to clients and the insured.
- Participate and share ownership and responsibility for afterhours customer service requirements when required.
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
Requirements
- Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- At least 2 years' relevant experience in claims adjusting.
- Adjuster’s license, or currently pursuing CIP designation with an ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause-and-effect dynamics.
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Benefits
- You are compensated for your billable hours and other costs.
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your workload is balanced to ensure you can maintain a high-quality level.
- We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Workers Compensation Claims Representative managing claims independently with minimal oversight. Conducting thorough investigations and negotiating settlements for insured parties in a hybrid work environment.
Claims Specialist I handling auto and general liability claims at AIG. Investigating, evaluating, and resolving claims with a focus on customer service and timely resolution.
Aviation Claims Analyst IV responsible for handling aviation claims at AIG. Involves adjusting aircraft physical damage claims and managing stakeholders in the aerospace sector.
Senior Claims Adjuster managing high exposure casualty and specialty claims for Hamilton. Responsible for mentoring staff, analyzing claims, and ensuring compliance with corporate guidelines.
P&C Claims Representative providing high - level customer service in processing property and casualty insurance claims. Responsibilities include client liaison, documentation, and claims management.
Bilingual Disability Claims Analyst in Group Insurance delivering expert client service and managing risk strategies. Collaborating with diverse teams to ensure successful claim outcomes and stakeholder communication.
Bilingual Disability Claims Specialist in Group Insurance managing claims, coordinating with stakeholders, and ensuring compliance. Working across diverse fields to support recovery and client relationships.
Claims Adjuster handling Kasko and car liability claims from start to finish. Working in a hybrid model from Hamburg, Berlin, or Frankfurt.
Field Claims Adjuster in a hybrid role at ClaimsPro supporting claims in Prince Albert area. Actively adjusting claims and ensuring business development opportunities are maximized.